1. PROCEDURES FOR COLLECTION OF GOODS, CONTROL AND PAYMENT OF CODES (COD):
1.1. Collect money for goods: Bambooship collects successfully delivered orders with COD.
1.2 Checking and paying COD on behalf of:
Every Tuesday, Bambooship sends a report on the collection by email from 00:00:00 Monday to 23:59:59 Sunday (hereinafter referred to as the Payment Cycle) via email of the representative to screening, Bambooship checked and confirmed.
Bambooship will perform data reconciliation within 7 (seven) Business Days from the date of receipt of the report. In the event of any discrepancies in data reconciliation, both Parties will investigate and make adjustments in the relevant report for the next Billing Cycle after the Parties agree and confirm the data. distinctive.
In the event that Bambooship does not receive a complaint from the Customer within seven (07) working days from the time Bambooship sends a report via Email or the system, a report detailing Order information, collected The household that Bambooship has transferred is correct. Bambooship reserves the right to refuse to deal with complaints received beyond this time.
For the avoidance of doubt, in any event, if the COD amount is less than VND 100,000, the Parties agree that Bambooship will not be obligated to pay such COD to the Customer and that COD amount will be accrued to the COD amount. payable in the next Billing Cycle.
Bambooship transfers payment for successfully delivered orders with COD once a week before 12pm on every Thursday (except Sundays and public holidays) to the Customer’s account as follows:
Account name: ………………………………………………………………………………….
Account number:……………………………………………………………………………….
Bank name: ……………………………………………………………………………………….
Email that Bambooship uses to receive collection report information:
…………………………………………………………………………………………………………..
Bambooship sends a confirmation Email and attaches documents right after transferring COD to Customer. Within 12 hours, the Customer must check to confirm that they have received enough COD.
In case Bambooship is late in paying money (except for force majeure events such as banking system failure, etc.), it will have to pay customers late payment penalty interest at the average inter-bank interest rate at the time of late payment plus plus 2.5%.
2. CHARGES, INCREASE SERVICES AND SUPPLY
2.1 Fees and added services are specified in the Table of Fees and Value-Added Services. Fees will be reviewed annually. The Annual Rate change applies to Bambooship’s regular customers on a per-country basis in which the Fee is applicable.
2.2 Surcharge
Surcharges increase according to law and government regulations.
Any additional practices, surcharges, procedures or regulations of the state administrative agency that cause Bambooship’s costs to increase will send the corresponding notice to the customer in writing within thirty days. .
2.3 Emergency situation.
Bambooship reserves the right to surcharge emergency surcharges to reimburse expenses related to temporary emergency situations beyond Bambooship’s control that could not be foreseen at the start of this Contract. All these surcharges are provisional and are applicable to all regular Bambooship customers. Customers will receive an email notification of the emergency surcharge within 8 days, describing the reasons for the surcharge.
3. METHODS AND TERMS OF PAYING SERVICE FEE
3.1 Check and confirm service charges:
Within the first 3 days of the month of the following month, Bambooship sends an email to check the total service charges incurred (recorded from the management system) of the previous month, the Customer checks and confirms within 03 working days. next job. In case the Customer is late to confirm after the above time, it is understood that the Customer has agreed to the entire service fee from Bambooship.
3.2 Bambooship will issue a Value Added Tax (VAT) invoice to the above Customer within 03 (three) working days as soon as the parties have agreed on the service fee.
3.3 Customers will pay the Service Fee to Bambooship within 30 (thirty) working days from the date of receipt of a valid value-added tax invoice of Bambooship according to the account information provided by Bambooship as follows:
Account name: Bambooship Joint Stock Company.
Account number: 19134623152021.
Bank name: Vietnam Technological and Commercial Joint Stock Bank.
3.4 In case the Customer is late to pay the service fee (except for force majeure events such as banking system failure, etc.), they will have to pay Bambooship late payment penalty interest at the average inter-bank interest rate at the time of delay. pay plus 2.5%.